Our shipping and returns policy ensures swift delivery of our premium products to your doorstep, guaranteeing a seamless and efficient shopping experience.
We currently only deliver inside the Continental United States. Please get in touch with us for all other territories.
Unfortunately, we cannot guarantee the exact time of delivery. Placing the order for a particular day/time may be necessary to ensure your item is delivered on the day you request.
Additionally, we cannot promise that your package will not arrive before your scheduled day.
In most cases, orders placed by 12 p.m. Eastern time Zone M-F in the recipient's time zone will be processed that day, if not within 24 hours. Saturday processing is available for orders processed by 11:30 Eastern Time Zone
If for any reason, the delivery address, delivery date, or recipient name is incorrectly inputted by the sender, we cannot guarantee the arrival date.
We stand by our product with a 15-day money-back guarantee. If you are not satisfied with your product, please email hello@leorangesmoke.com with a detailed explanation of your situation.
If your item arrives damaged, please contact us within 72 hours.
We accept returns after 15 days with a 20% Restocking Fee.
We accept the return of Standard Shipping item(s) within 15 days of delivery. For Standard Deliveries where a manufacturing defect is discovered, returns are accepted within the 15‐day period after arrival.
Return Requirements Standard Items
In order to receive the full amount of the refund described in this Return Policy, all item(s) must be:
In new/unused condition and Returned with all accessories and parts securely packed in all original packaging (unless the packing was removed as a part of the Delivery, in which case please re‐pack in a manner to prevent damage during return shipping).